Privacy & Data integrity Policy
Transparency is the foundation of institutional trust. This document outlines how SilkSource manages information within our data aggregation and trading data analytics environment.
Version: 2.1.0-VN
Last Evaluated: March 17, 2026
Information we collect
SilkSource operates as a terminal for market insights. We minimize personal data collection to focus on high-fidelity market data aggregation.
01 Direct Interactions
When you sign up for our analytics portal or contact us at +84 24 4444 6666, we collect identity data (name) and contact data (professional email, company affiliation). This allows our team to provide personalized support for your trading data queries.
02 Technical Telemetry
As you navigate SilkSource.digital, we automatically collect technical data regarding your equipment and browsing patterns. This includes IP addresses, browser types, and time-zone settings. We use this information solely to optimize the delivery of our aggregation tools and ensure international access stability.
03 Usage Analytics
We track how users interact with our sector-specific insights to improve our editorial content. This data is aggregated and anonymized, meaning it does not identify any individual directly but helps us understand which market sectors are drawing the most professional interest.
How we utilize your information
Data processing at SilkSource is strictly governed by the necessity of the service provided. We do not sell user information to third-party advertisers or data brokers.
- To verify access to proprietary data sources.
- To notify users of updates in trading data protocols.
- To maintain the security of our internal Vietnamese sector portals.
Data retention and security architecture
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our storage philosophy follows the principle of least privilege; only essential personnel have access to identifiable user information.
Infrastructure
Encrypted database clusters with multi-factor authentication requirements for administrative operations.
Transfers
International transfers of data are protected by standard contractual clauses and end-to-end encryption protocols.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
Questions regarding this policy?
Our compliance officer is available to discuss our data aggregation methods and privacy standards. We are committed to maintaining the highest security protocols for your sensitive trading data interactions.
Physical Address
SilkSourceHanoi Center 6
Hanoi, Vietnam
Direct Communication
Phone: +84 24 4444 6666
Hours: Mon-Fri: 09:00-18:00